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Privacy policy

Privacy policy

ESI 

Your privacy is important to us. This Privacy Policy explains how we handle and treat your data when you engage with us to use the products or services that ESI provides (our "Services"). It also includes information about individuals whose personal information we may process as a result of providing the Services to third parties.

1. Purpose of this policy           
2. Who are we and what do we do           
3. How to contact us     
4. What personal information do we collect
5. Sharing your personal information    
6. Confidentiality and security of your personal information    
7. Changes to this privacy notice    

1. Purpose of this policy 

This Privacy Policy ("Privacy Policy") explains our approach to any personal information that we collect from you or which we have obtained about you from a third party and the purposes for which we process your personal information. It also sets out your rights in respect of our processing of your personal information. 

This Privacy Policy is intended to assist you in making informed decisions when using our Services and/or to understand how your personal information may be processed by us as a result of providing the Services. Please take a moment to read and understand it. 

Please also note that this Privacy Policy only applies to the use of your personal information obtained by us.

2. Who are we and what do we do 

ESI is authorised and regulated by the Law Society of Namibia. 

The lawyers at ESI are admitted to practice law in Namibia, and are members authorized and regulated by the Law Society of Namibia.

ESI is a member of DLA Piper Africa, a Swiss Verein whose members are comprised of independent law firms in Africa working with DLA Piper.

3. How to contact us 

If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact us.

ESI can be contacted at its registered office and principal place of business in Windhoek by telephone on +264 61 24 2224 or by email at [email protected] and at its satellite office in Oshakati on +264 81 6863645 or by email at [email protected]. 

4. What personal information do we collect 

We may collect personal information in the course of our business, when you contact us or request information from us, when you engage our Services or as a result of your relationship with one or more of our staff and clients. When we require personal information from you in order to fulfil a statutory or contractual requirement, or where such information is necessary to enter into a contract or is otherwise an obligation, we will inform you and indicate the consequences of failing to do so. 

5. Sharing your personal information

We may appoint sub-contractor data processors as required to deliver the Services, such as, without limitation, document processing and translation services, confidential waste disposal, IT systems or software providers, IT Support service providers, and document and information storage providers, who will process personal information on our behalf and at our direction. 

Further, we may appoint external data controllers where necessary to deliver the Services (for example, but without limitation, accountants, attorneys, consultants and other third party experts including, but without limitation, other DLA Piper practicing entities and/or DLA Piper Africa member firms as well as other law firms). When doing so, we will comply with our legal and regulatory obligations in relation to the personal information including, but without limitation, putting appropriate safeguards in place. 

We may also share personal information with a variety of the following categories of third parties as necessary:

  • Our professional advisers, such as lawyers and accountants.
  • Government and/or regulatory authorities.
  • Professional indemnity insurers.
  • Regulators, tax authorities and/or corporate registries.
  • Third parties to whom we outsource certain services, such as, without limitation, document processing and translation services, confidential waste disposal, IT systems or software providers, IT Support service providers, and document and information storage providers.
  • Third parties engaged in connection with our Services, such as counsel, arbitrators, mediators, clerks, witnesses, court reporters, court, opposing party and their lawyers, document review platforms and experts, such as tax advisors.
  • Third party service providers to assist us with client insight analytics, such as Google Analytics.
  • Third party postal or courier providers who assist us in delivering our postal marketing campaigns to you, or delivering documents related to a matter.

6. Confidentiality and security of your personal information

We are committed to keeping personal information secure and we have implemented appropriate information security policies, rules and technical measures to protect the personal information that we have under our control from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss. Please note that no transmission over the Internet is completely secure or error-free, and that the information security policies, rules and technical measures utilized and maintained by us may be subject to compromise. 

All of our partners, employees, consultants, workers and data processors (i.e., those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of such personal information. 

7. Changes to this privacy notice

We may make changes to this Privacy Notice from time to time, to reflect changes in our practices. We may also make changes as required to comply with changes in applicable law or regulatory requirements. Where we materially change this Policy, we will take steps to notify you (such as by posting a notice on the Site or via email), and where required by applicable law to obtain your consent.